• Frequently Asked Questions

    Use our FAQs area to find out the answer to your queries.

    If you can't find what you are looking for, get in touch and let us know how we can help.


Hair Gain Capsules

  • What do the Hair Gain Capsules do?

    The hair capsules are designed to enhance hair thickness, strength, and shine. Here's a breakdown of their benefits:

    • Formulated to produce visibly thicker and stronger hair in just one month.
    • Enhances hair's natural shine and vitality.
    • Contains beneficial ingredients like zinc and biotin to support healthy hair growth.
    • Features the exclusive ingredient Anagain, derived from organic pea shoots, which is known to stimulate hair follicles.
    • Scientifically proven to reduce hair loss.
    • Achieves a 78% increase in hair growth.
    • 86% of users observed a significant improvement after using.
    • Strengthens hair from within, addressing thinning concerns.
    • Effective for both men and women; 76% of users expressed interest in ongoing use.
  • What is AnaGain™ Pea Shoots?

    AnaGain™ Pea Shoots is a clinically-tested ingredient derived from pea sprouts, which supports healthy hair growth.

  • What happens if I stop taking the capsules?

    • Your hair might not receive the optimal nutrition it needs for maintaining its fullness, thickness, and radiance.
    • Hair growth could potentially slow down compared to when you were on the capsules.
    • There's a possibility of increased hair shedding, more breakage, and reduced shine.

    However, stopping the capsules won't lead to any other side effects.

  • Who is suitable to take the Hair Gain capsules?

    The capsules are designed for both men and women aged 18 and above. Anyone seeking thicker, fuller, and more radiant hair can benefit from them, regardless of hair type. However, individual results may vary.

  • How long should I take them for?

    Each individual's hair growth experience is unique. While some might notice improvements within 30 days, we advise taking the capsules consistently for at least three months. This duration allows the beneficial nutrients to accumulate in the body, leading to optimal results. Keep in mind that results can vary among individuals.

  • How many capsules should I take daily?

    1-2 capsules daily, but always refer to the package for exact dosage.

  • What are the main ingredients in the capsules?

    The capsules contain a unique blend including the exclusive ingredient Anagain and essential vitamins like biotin and zinc. A complete list of ingredients can be found on our product page.

  • Will the capsules affect hair growth in other parts of the body apart from my head?

    No, the capsules specifically target the hair on your scalp. They aim to enhance its thickness, strength, and radiance without affecting hair growth in other parts of your body.

Hair Gain Scalp Foam

  • How do I apply the Hair Gain scalp foam?

    The Hair Gain scalp foam is easy to apply. Simply press the pump to dispense the foam and apply it directionally to the scalp. The formula is designed to be absorbed quickly, minimising wastage.

  • Is the scalp foam suitable for sensitive skin?

    Yes, the foam is formulated without Alcohol, Sulphates, Silicon, and Parabens. It's also 100% Vegan, Gluten-Free, and Halal.

Hair Gain Gummies

  • Do the gummies have any artificial flavours or colours?

    No, our Hair Gain Gummies are free from artificial flavours, colours, and sweeteners.

Hair Gain Hair Mask

  • How often should I use the Hair Gain Hair Mask?

    Once a week or as needed for deep hydration and nourishment.

  • How long does the Hair Gain Hair Mask need to sit before washing out?

    We recommend combing the mask into your hair and leaving it on for 10 minutes.


  • How often will I receive my 3-month supply of supplements?

    You will receive 1 delivery every 90 days.

  • Do you ship internationally?

    Yes, we ship outside of the UK. However, orders outside of the UK and some EU orders may incur customs fees.

  • Can I track my order once it's shipped?

    Yes, once your order is dispatched, you'll receive a tracking number to monitor its progress.


  • How can I return an item?

    To return an item, email us at enquiries@hairgainnow.com. Package the unopened item in its original box, include a copy of your invoice or booking order, and label the package ensuring your address is covered.

  • How long will it take to process my refund?

    Once we receive your returned item and confirm that it's unopened and in saleable condition, we promise to process your refund within 10 days. The refund will be credited to your original method of payment, and you will be notified by email when it's been processed.

  • Can I return an opened product?

    No, we only accept returns of unopened products. Any opened or used items will not be refunded and will be disposed of.


  • What benefits do I get as a Hair Gain Member?

    As a Hair Gain Member, you enjoy exclusive pricing, free delivery, special gifts with each purchase, first access to new products, expert advice, and automatic entry into competitions and prize draws.

  • Can I pause my subscription?

    Yes, if you find you have enough product on hand, you can pause your subscription for up to three months. During this pause, you won't be billed. Your subscription will automatically resume after the pause period, or when you decide to restart it.

  • How do I cancel my subscription?

    You can cancel your subscription within 14 days for any reason.

    If you wish to cancel after the initial 14 days, please notify us. Send a clear message to our Customer Services team at enquiries@hairgainnow.com, or write us a letter and send it to our postal address. You can find more details in our Terms and Conditions.

  • What happens after I cancel my subscription?

    After you cancel your subscription:

    • We will refund all payments we received from you, including standard delivery costs.
    • If you opted for a more expensive delivery method, only the standard delivery cost will be refunded.
    • If there's any damage or excessive handling of the items on your part, we might reduce the refund amount.
    • We'll process your refund quickly, within 14 days. This could be from the day we get the items back, the day you show us proof of sending them back, or if no items were sent, from the day you tell us you want to cancel.
  • Can I upgrade or change my subscription model later?

    Yes, members can upgrade or adjust their subscription model. Please contact our customer service for assistance.